Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!


You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC 11 for fourteen years and has recovered nearly two million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Couples scramble to find new wedding venue as estate gets caught up in bankruptcy case
A wedding nightmare for some couples after the estate they rented for their big day wound up in the middle of a Chapter 11 bankruptcy case.
Landlord agrees to repay student security deposits in settlement with attorney general's office
Attorney General Josh Stein announced a settlement with a Raleigh landlord who was the subject of an ABC11 Troubleshooter investigation.
Couple embarks on cruise without any luggage; ABC11 Troubleshooter helps them get compensated
Once on the 12-day cruise, the Holly Springs couple had to spend $1,200 of their own money for clothes and essentials.
Job scam swindled $2,400 from North Carolina A&T student
"It's just emotionally, financially devastating for me," the student said.
$11,000 meant for Wake Forest woman's bank account directed somewhere else
Troubleshooter Diane Wilson does it again! This time she helped a local woman correct a costly mistake.
NC woman's experience serves as warning when looking for cheap summer flights: 'Nonrefundable'
Be careful what you click on while booking summer flights because you could blindsided by the cost.
Online order gone wrong: Raleigh woman says misleading product description, photos tricked her
The pictures and description of the chair a Raleigh woman bought did not match the chair that was delivered to her home.
NC man gets insurance claim runaround waiting for his money; ABC11 Troubleshooter gets him results
Knightdale man's frustration gets a happy ending after he asks ABC11 to get involved with insurance claim.
Dirty apartment with plumbing issues leaves Roxboro woman with few options
"Who wants to take a bath in dirty water? ... it's disgusting!"
Fake Botox injections hospitalize 11 people across the United States
22 people in 11 states report being injected with fake Botox. Eleven of those people had to go to the hospital for treatment.